2. Information We Collect

We may collect personal information from you in the following ways:

• When you contact us by phone, email, or through our website forms

• When you request a quote, schedule a service, or make a payment

• When you sign up for updates or promotions

The types of personal information we may collect include:

• Your name, phone number, email address, and home address

• Details about your home comfort needs (e.g., heating, cooling, or ventilation services)

• Any other information you choose to provide voluntarily

We may also collect non-identifying information such as browser type, IP address, or how you interact with our website, to help us improve user experience.

What to include in the Privacy Policy

3. How We Use Your Information

We collect and use your personal information to:

• Respond to your inquiries or service requests

• Provide quotes, installations, and maintenance services

• Process payments and maintain service records

• Communicate appointment details, updates, and follow-up information

• Send occasional promotions or updates (only with your consent)

• Improve our website and customer experience

We only collect, use, and disclose your personal information for the purposes identified above, unless authorized or required by law.